Privacy Policy – Edimenta®

This Privacy Policy explains how Edimenta® (“Edimenta®”, “we”, “our”, or “us”) collects, uses, stores, and protects personal information when users access our website, learning platform, admission pages, mobile application, and digital learning services.

This Policy applies to:

Website: https://edimenta.com
Learning Platform: https://academy.edimenta.com
Admission & Campaign Pages: https://go.edimenta.com
Official Mobile Application: Edimenta™ on Google Play

By accessing or using our services, you agree to this Privacy Policy.

1. Nature of Services

Edimenta® provides structured, pre-recorded digital educational courses delivered primarily through our official mobile application and authorized learning platform.

This Privacy Policy governs data collection and usage practices only. Platform usage rules, intellectual property protection, anti-piracy enforcement, device restrictions, and suspension policies are governed separately under our Terms & Conditions.

1A. Social Media & Communication Channels

This Privacy Policy also applies to personal information collected through official Edimenta® social media accounts and communication channels, including but not limited to YouTube, Instagram, Facebook, Telegram, WhatsApp, and similar platforms operated or controlled by Edimenta®.

2. Information We Collect

2.1 Personal Information

• Full name
• Email address
• Phone number
• Academic grade or level
• Parent/guardian details (for minor users)

2.2 Educational Information

• Course enrollment records
• Learning progress
• Assessment results
• Performance analytics

2.3 Account Information

• Login credentials (encrypted passwords)
• Subscription status (if applicable)
• Device login records

2.4 Payment Information

Payments are processed through secure third-party payment gateways. Edimenta® does not store complete card, UPI, or banking details.

2.5 Technical & Usage Data

• IP address (approximate location only)
• Device type and operating system
• Browser type
• Application usage statistics
• Interaction data (such as navigation behavior and engagement actions)
• Log files and system performance data

2.6 Communication Data

• Emails sent to info@edimenta.com
• Support communications
• WhatsApp interactions
• Contact form submissions

3. How We Use Information

• Provide and manage course access
• Authenticate users
• Track academic progress
• Improve platform performance
• Process payments
• Provide support services
• Send academic and service notifications
• Maintain security and prevent misuse
• Comply with legal obligations

We do not sell, rent, or trade personal information.

4. Students Under 18

• Registration and payment must be completed or approved by a parent or legal guardian.
• The parent/guardian is responsible for supervising the minor’s use of the services.
• By enrolling a minor, the parent/guardian consents to the data practices described in this policy.

5. Communication Consent

• Academic updates
• Course-related notifications
• Service announcements
• Support communication

6. Cookies & Analytics Technologies

We use cookies and similar technologies to:

• Maintain login sessions
• Improve website performance
• Analyze usage trends
• Enhance user experience
• Understand aggregated user journeys across our platforms

We use Google Analytics 4 (GA4) to collect anonymized and aggregated usage data, including page visits, time spent, interaction behavior, device information, and approximate city-level location.

Analytics tracking may operate across edimenta.com, academy.edimenta.com, and go.edimenta.com to understand platform performance in a privacy-safe and aggregated manner.

We do not collect personally identifiable information through analytics tools.

Google Signals may be enabled to obtain aggregated demographic and interest insights from users who are signed into their Google accounts with Ads Personalization enabled. This data is anonymized and cannot identify individuals.

For more information about how Google processes data: https://policies.google.com/technologies/partner-sites

7. Mobile Application Data Practices

• Authenticate login
• Deliver course content
• Track progress
• Improve application stability
• Prevent misuse

We do not access contacts, photos, microphone, or precise location unless explicitly permitted by the user.

8. Third-Party Service Providers

• Learning management infrastructure
• Cloud hosting
• Payment processing
• Messaging services
• Analytics and performance monitoring

9. Data Security

• Encrypted credentials
• Secure payment gateway integrations
• Controlled system access
• Monitoring mechanisms

No digital system can guarantee absolute security.

10. Data Retention

• While the account remains active
• As required for legal, regulatory, or accounting purposes
• Analytics event data may be retained for up to 14 months

Users may request account deletion by contacting us.

11. User Rights

• Access to personal data
• Correction of inaccurate data
• Deletion of account data (subject to legal obligations)

Email: info@edimenta.com

12. Third-Party Links

We are not responsible for the privacy practices of third-party websites.

13. Policy Updates

We may update this Privacy Policy periodically. Changes will be reflected by revising the “Last Updated” date.

14. Contact Information

Email: info@edimenta.com
Website: https://edimenta.com